Cancellation
Running Late
Refunds
We understand that life can be unpredictable, and sometimes plans change. To ensure we can provide the best service to all of our clients, we kindly ask that you cancel or reschedule your appointment at least 24 hours in advance. Cancellations or rescheduling requests made within 24 hours of your scheduled appointment will be charged 30% of the appointment total.
Appointments missed without notice are considered a no-show and will be charged 100% of the appointment total.
We value your time and aim to provide the best possible experience during your visit. If you are running more than 10 minutes late, we may need to adjust your appointment or service to stay on schedule for all clients that day.
If you anticipate being late, please reach out as soon as possible. Arriving after the 10-minute grace period may result in a shortened session or, in some cases, a rescheduling fee.
No cash refunds will be given for services rendered.
Refunds will be given with notice within 10 days of the original service and at the practitioner's discretion, in the form of a rework or another complimentary service.